March 10, 2016 / GuidesFor Team
VoIP for contact centers is a flourishing field, especially because the range of customer touch points are also evolving. Contact centers are keeping up with the various channels that customers are using to interact with companies (channels include telephone calls, emails, social media, and chat). How do VoIP solutions support contact centers in this area? GetVoIP highlights the 5 key features that make contact center VoIP truly unique. Learn more about these features in the article below. – Hanna Sanchez
Here are five game-changer contact center features that will save you time and keep making you money.
including telephone calls, emails, and chat