How VoIP Contributes to a Speech-Enabled Call Center

January 22, 2019 / GuidesFor Team

Investing in a VoIP (voice over Internet Protocol) infrastructure can prove to offer more savings for businesses than they would have if they remained with their traditional phone systems. For a small business switching to VoIP, it can reduce the cost of its local calls by as much as 40 percent. Moreover, savings can go up to 90 percent for international calls done through VoIP. No wonder businesses are looking to adopt VoIP. One such technology is a speech-enabled call center. This feature makes a call center (i.e. customer service hotline) accessible to customers 24/7, making your business a reliable one. Read on to learn more. -April Toledo

 

Read the source article at IT Communities

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