The Importance of Monitoring Active Calls in VoIP

January 22, 2019 / GuidesFor Team

In recent years, many Internet Service Providers are starting to build their VoIP portfolio in order to increase customer loyalty and market share. Along with other offerings, ISPs include VoIP in a subscription bundle. Seeing that they can save much more, 70 percent of Internet subscribers and 60 percent of households prefer buying bundled offers. Aside from launching residential VoIP services, vendors are offering bundles to businesses too. As businesses look to minimize overhead costs, they leverage through VoIP to o deliver value to their customers. This article features the importance of monitoring active calls in VoIP. Read on to learn more. -April Toledo

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