All Articles

How VoiP Can Help Support your Communication Strategy

Businesses handle a heavy load of communications exchange and daily activity. Modern businesses interact with stakeholders both internal to their company and externally – be it the public, customers or … Continue reading How VoiP Can Help Support your Communication Strategy

What is VoIP?

Voice Over Internet Protocol (VoIP) covers phone calls done over the Internet. This is different from calls done using legacy telephone lines, which are known as Public Switched Telephone Network … Continue reading What is VoIP?

Research

Making VOIP Work for Your Company

Consumers who use VOIP are mostly people looking for a wireless alternative for plain old telephone systems. But for businesses, it’s more than that. According to this article by Business … Continue reading Making VOIP Work for Your Company

Research

Why Call Centers With VOIP are Better than Others

It’s a no-brainer that businesses that use VOIP have an advantage against those who still uses traditional telephony devices. If your business depends heavily on taking or making calls, e.g. … Continue reading Why Call Centers With VOIP are Better than Others

Research

How to Improve the Quality of Your VOIP Calls

VOIP has improved business communications to a significant degree. A lot of that depends on the quality of the service, and Lifewire mentions a few aspects that can affect the way you … Continue reading How to Improve the Quality of Your VOIP Calls

The Rise of Collaborative Communication

In the digital era, market leaders will be determined by a company’s ability to recognize shifts in the market landscape and adapt to these trends faster than their competition. This means being able to make the best decision as quickly as possible while involving the right people, regardless of their location. This paper from ZK Research offers key recommendations To help organizations make a smooth transition and overcome deployment challenges.

Making the Seamless Transition to a Cloud Phone System

The benefits of cloud VoIP are driving its rapid adoption across all business segments and sizes. Once organizations make the transition to the cloud, they are often amazed at how something as basic as a phone system can dramatically transform their business. However, changing a company’s phone system is a big project—one that touches a core function of the business. Read this paper to learn how to ensure that your organization gets the most out of this new technology and experiences a smooth transition.

How a cloud phone system uniquely supports your mobile workforce

As the workplace transcends the conventional borders of corporate data and telephony networks, managing business communications is becoming much more complex—especially for IT leaders. Learn how a phone system that is not dependent on hardware within a building integrates mobile workers with the business and adds an enterprise-grade mobile app that brings mobile worker productivity and connectedness to a new level.

Enabling the new connected workspace

Analog voice calls were once the primary communication tool for business. But times have changed; and although the telephone is still critical for building relationships, business communications now rely on a mix of voice plus everything from email to group chat. Additionally, knowledge workers have moved beyond simple desk phones to embrace mobile devices and softphones, as well as new desk phones that incorporate cutting-edge voice and video technology. Download this whitepaper to learn the many ways a comprehensive enterprise-grade communications platform satisfies these business needs.

VIEW ALL GUIDES