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Enhance Virtual Productivity By Utilizing VoIP Services

June 20, 2017 / GuidesFor Team

Gone are the days of the daily grind that places employees squarely at the office between the hours of 9 am and 5 pm. With the rapid innovations in the … Continue reading Enhance Virtual Productivity By Utilizing VoIP Services

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3 New VoIP Features Vital to Small Businesses

June 20, 2017 / GuidesFor Team

VoIP or Voice over Internet Protocol allows users to send voice calls over the internet ad presents a range of benefits when applied in business. Infonetics Research has estimated that … Continue reading 3 New VoIP Features Vital to Small Businesses

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Beat The Competition By Using VoIP To Improve Customer Service

June 20, 2017 / GuidesFor Team

Creating a positive customer service experience is paramount to any and all businesses. Online platforms and venues for public complaints and reviews have required companies to make each transaction more … Continue reading Beat The Competition By Using VoIP To Improve Customer Service

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How VoIP Live Chat Solutions Rewards Small Businesses

June 4, 2017 / GuidesFor Team

Customers today expect quick responses and constant communication. Gartner has reported by 2018, 75 percent of social-only customer service agents will be blended into the customer service agent pool and 50 … Continue reading How VoIP Live Chat Solutions Rewards Small Businesses

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Use VoIP Virtual Numbers To Expand Your Business Presence

June 4, 2017 / GuidesFor Team

The expanse of the technology market is wide and often, daunting. With more enterprises migrating their services to the cloud for more digital channels, Infonetics reveals that by 2018, VoIP and … Continue reading Use VoIP Virtual Numbers To Expand Your Business Presence

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Cloud Service 101: Get All The Details Here

June 4, 2017 / GuidesFor Team

Cloud technology is a must if a business plans to operate a sustainable enterprise. The rapid pace of technological innovation has brought about a way to marry collaboration with digital … Continue reading Cloud Service 101: Get All The Details Here

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Law Enforcement Turns To VoIP For Increased Reliability and Efficiency

June 4, 2017 / GuidesFor Team

Telecommunication challenges have prompted Los Angeles police stations to upgrade its non-emergency phone service following outages. As a result, the City has allocated over US $640,000 for VoIP installation at … Continue reading Law Enforcement Turns To VoIP For Increased Reliability and Efficiency

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How VoIP Can Help During Disaster Recovery

May 1, 2017 / GuidesFor Team

Petri likens disaster recovery to a lifeboat on a ship: you never notice it until you need it. It advocates the following steps to companies which still have to craft … Continue reading How VoIP Can Help During Disaster Recovery

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VoIP Customer Service Stories That Raised the Bar

May 1, 2017 / GuidesFor Team

Customer Think elaborates on how seven online tools can improve customer service. Yet nothing may beat the real-life stories on how VoIP literally went more than the usual extra mile … Continue reading VoIP Customer Service Stories That Raised the Bar

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Which Do You Choose: Skype or RingCentral?

May 1, 2017 / GuidesFor Team

Futurism says that Skype can now translate your business conversations (or any kind of convo, for that matter) into ten different languages. Chances are you just might have to pay … Continue reading Which Do You Choose: Skype or RingCentral?

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The Rise of Collaborative Communication

In the digital era, market leaders will be determined by a company’s ability to recognize shifts in the market landscape and adapt to these trends faster than their competition. This means being able to make the best decision as quickly as possible while involving the right people, regardless of their location. This paper from ZK Research offers key recommendations To help organizations make a smooth transition and overcome deployment challenges.

Making the Seamless Transition to a Cloud Phone System

The benefits of cloud VoIP are driving its rapid adoption across all business segments and sizes. Once organizations make the transition to the cloud, they are often amazed at how something as basic as a phone system can dramatically transform their business. However, changing a company’s phone system is a big project—one that touches a core function of the business. Read this paper to learn how to ensure that your organization gets the most out of this new technology and experiences a smooth transition.

How a cloud phone system uniquely supports your mobile workforce

As the workplace transcends the conventional borders of corporate data and telephony networks, managing business communications is becoming much more complex—especially for IT leaders. Learn how a phone system that is not dependent on hardware within a building integrates mobile workers with the business and adds an enterprise-grade mobile app that brings mobile worker productivity and connectedness to a new level.

Enabling the new connected workspace

Analog voice calls were once the primary communication tool for business. But times have changed; and although the telephone is still critical for building relationships, business communications now rely on a mix of voice plus everything from email to group chat. Additionally, knowledge workers have moved beyond simple desk phones to embrace mobile devices and softphones, as well as new desk phones that incorporate cutting-edge voice and video technology. Download this whitepaper to learn the many ways a comprehensive enterprise-grade communications platform satisfies these business needs.

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